MSME Survival Funds: How to solve Payroll Supports issues

The N75 Billion MSME Survival Funds Scheme has gained tremedous popularity since its launch begining with the Payroll Supports Track. It has continued to trend among eligible Nigerians even as it winds up with the last two components of the Scheme: the General Grant and the Guranteed Offtake Scheme.

However, the recent reopening of the Payroll Supports Track application portal https://www.survivalfund.gov.ng for States that did not complete their quotas triggered questions from applicants who had raised several issues grouped as follows:

1. Applicants verified, called but not paid.

2. Applicants verified, not called and not paid.

3. Applicants paid once or twice only.

In response to the above categories of issues, the Project Delivery Office of the MSME Survival Funds Scheme has in a tweet directed the affected applicants/beneficiaries to send a mail to info@survivalfund.ng with Organization's details, specifying the exact issues, and await a response from the team.

Hello Olu, kindly send an email to info@survivalfund.ng with your organization details. A customer care representative will follow up and help resolve this. Thank you.
— MSME Survival Fund (@SurvivalFund_ng) February 26, 2021

Read Also: MSME Survival Funds: Understanding the Guaranteed Offtake Scheme (GOS)

The Payroll Supports Track of the laudible Federal Government initiative is that largest of it's kind and targets 500,000 MSME Employees across the 36 States plus FCT who would be paid a salary support of N30,000 for 3 months.

The Project Delivery Office has, Friday, in an update on the implementation of the Payroll Supports Track announced that "in furtherance to @NigeriaGov commitment to support small businesses to cushion the economic effect of the COVID-19 pandemic, 64,395 businesses have been verified and 320,678 employees have been paid across the country" under the Payroll Supports Scheme.

The above statistics indicates that about 179,322 Nigerians are yet to benefit from the Payroll Supports Track of the N75 Billion MSME Survival Funds Scheme.

6 Comments

Johnson Okunade28 February 2021 at 08:15
That email address is invalid, anyone else has tried?
Unknown28 February 2021 at 15:06
Dear Survival fund management team,
My name is JOSEPH TERDOO GBER, I am the MD/CEO,
BESTMAN TECHNOLOGY, an ICT firm in Benue State.
I applied for the ongoing payroll support during the first phase of the application, i actually started the application the very first day that the website was opened but stopped on the way, i completed the application after receiving a message from your office to do so.

I and my all my employees were verified but we've not been paid up till now, not even verification call. What could be the problem? Thank you.
Unknown1 March 2021 at 04:45
Every try to send a mail always fail. Maybe they should check the mail. It doesnt send.